2024 How to reset my ecobee thermostat

In summary, ” Restore your settings: After resetting the thermostat, you will need to restore your desired settings, such as the temperature, fan speed, and schedule.” is a critical step in the “how to reset ecobee thermostat” process, as it empowers users to personalize and optimize the thermostat’s operation based on their specific .... Cool math traffic mania

Click on "Settings". Select "Location" on the left-hand side. From here, you can enter in your address, city, country, and zip code, but if you want, you can just enter in your city and zip code if you don't want to provide your exact address. Click "Save" when you're done. After that, you can close out of the window by hitting the "X" button ...Preferences are general settings that vary between equipment operation and appearance settings. On the thermostat. Go to Main Menu > General > Preferences. From here you can edit the following thermostat settings: Temperature Display: You can choose to display temperature values in Fahrenheit or Celsius. To configure this: Tap Temperature Display.On the thermostat: Go to the Main Menu > General > Settings > Installation Settings > Thresholds > Auto Heat/Cool, then select Enable. Once it is enabled, you can activate Auto mode by navigating back to the Home screen and selecting the System mode icon above the temperature. You can also activate Auto mode by performing the same action from ...Select “Installation Settings”. This will open the page where you can see the advanced settings that can only be changed on the thermostat itself. Not in the app or web app. Select “Thresholds”. Select “Auto Heat/Cool”. The Ecobee will display two options: Enable and Disable.Pop the thermostat off the wall, pop it back on. No software to do it, has to be power disconnect. To reboot your ecobee 4 without erasing settings, try holding down the main menu button for about 10 seconds until the screen goes blank, then release it. This should restart the device without affecting your settings.The app offers a seamless solution to remotely configure and manage your ecobee devices, including your thermostat, cameras, sensors, lights, and ecobee Smart Security, from anywhere. This app provides unparalleled convenience, enabling you to stay in complete control of your home's comfort and security with ease.You can change your Hold duration preference to hold for 2 hours, 4 hours, Until the Next Scheduled Activity, Until I Change It, or Decide at the Time of Change. On the ecobee Thermostat. Go to Main Menu > General > Preferences, then Hold action; On the ecobee app . Tap Home > Tap the Thermostat > Menu > Device Settings then, Hold Action ...Jan 25, 2022 · Check The Heat SetPoint. Check the heat setpoint and set it to 1 degree higher than the current temperature or more. Then make sure your thermostat is set to Heat or Auto mode before adjusting the settings. Next, use the slider on the main display screen to increase or decrease the desired temperature. This exchange-traded fund is positioned to give investors exposure to companies taking meaningful steps toward reducing greenhouse gas emissions -- will it work and will it make yo...Enlarge / The first Ecobee Thermostat, may it rest in peace. Ecobee is killing off some of its oldest thermostats. The "Ecobee Smart Thermostat" (Model # : EB-STAT-02) …Things You Should Know. Locate and hold the reset button for about 5 seconds, or power your thermostat off for 30 seconds before turning it back on. Change dead batteries in your thermostat, or flip the orientation of the batteries for about 5 seconds while the thermostat is turned off. Flip your circuit breaker and leave it off for …Here’s how to find your ecobee smart thermostat registration code: Download the ecobee app on your phone. Complete the initial setup process. Unlock your ecobee smart thermostat. Navigate to the main menu. Select “Registration” from the options. Complete WiFi configuration if necessary. Enter your registration code before it …Short Answer. To program your ecobee 3 lite, first install the ecobee app and create an account. Once your account is set up, connect the ecobee 3 lite to your home’s Wi-Fi network. Open the app and follow the instructions to connect the thermostat to your home. Once the thermostat is connected, you can program it to your desired settings.Replacing your air filter. Turn Off the System. Find your circuit breaker for the Furnace/Air Handler and turn it OFF. Remove the Old Filter. Open the filter panel and remove the old filter. These panels are typically located in or around the furnace/air handler. Insert the New Filter. Check the new filter for an arrow indicating the airflow ...How to Set Up an ecobee SmartCamera. To start the setup process, open the ecobee app, and tap the green "+" symbol in the top right of the screen. The next screen will ask what product you are adding to your home. Tap "Camera." You will then be asked to ensure your camera is ready to connect. If the lights on the front of the ecobee …Before you begin. Make sure your iOS device is updated to the latest versions of iOS and the ecobee app. Confirm that your ecobee thermostat and your iOS device are both connected to the same Wi-Fi network. Ensure the Wi-Fi signal strength on your ecobee thermostat is above 75% via Main Menu > General > About > Wi-Fi > Signal Strength.The app offers a seamless solution to remotely configure and manage your ecobee devices, including your thermostat, cameras, sensors, lights, and ecobee Smart Security, from anywhere. This app provides unparalleled convenience, enabling you to stay in complete control of your home's comfort and security with ease.To Adjust your Schedule from the Thermostat. Wake up your ecobee Smart Thermostat, then tap Menu. Tap Schedule. Tap the day you want to adjust. Tap on the activity you wish to adjust. Select the desired start time, then tap Save. If you wish to add a new activity, select the +. Select the Comfort Setting and then tap Save. In that case, reset the registration on your ecobee and re-register with the correct email. On the ecobee Thermostat. Go to Main Menu > General > Settings > Reset, then select Reset Registration; Refer to the registration article for instructions on linking the thermostat to the correct email. Step 3: Reset password The Ecobee will return to locked status once it enters standby mode. Here are the steps if you want to disable the access code. Open the Main Menu. Select “Settings”. Select “Access Control”. Select “Enter the existing …Manage your home’s temperature on the go with the Ecobee app. This part gives you a quick look at what the app can do, including how-to videos and controlling your thermostat from your phone. 1. Get the Ecobee App: Go to your phone’s app store. Search for “Ecobee” and download the app. 2.ecobee makes home comfortable. Savings when you’re away, comfort when you’re there. Smart thermostat is the heart of your home, pairing with ecobee sensors and cameras to extend comfort and peace of mind throughout your space. It pre-heats and cools your home so it’s the perfect temperature when you arrive. Explore thermostats.1. Introduction: Factory Reset Your ecobee Thermostat. If you are troubleshooting your ecobee Smart Thermostat, or are a new homeowner who has just moved into a home with an existing ecobee device, it may be necessary to perform a factory reset to get you through the initial setup process again. This guide will take you through that process.Manage your home’s temperature on the go with the Ecobee app. This part gives you a quick look at what the app can do, including how-to videos and controlling your thermostat from your phone. 1. Get the Ecobee App: Go to your phone’s app store. Search for “Ecobee” and download the app. 2.Windows automatically installs printers to a default port, but software and networking configurations may require changes. If a printer in your office cannot connect to a computer,...Apr 25, 2024 · Step 1: Turn off the Power. Step 2: Remove the Thermostat from the Wall. Step 3: Disconnect the Wiring. Step 4: Wait for 5 Minutes. Step 5: Reconnect the Wiring. Step 6: Reattach the Thermostat to the Wall. Step 7: Power on the Device. Conclusion. Step-by-Step Guide to Resetting an Ecobee Thermostat: Before You Begin. Select a name for your sensor from the list or create a unique name. Choose the ecobee thermostat you want to pair the sensor with and select the Comfort Settings (e.g., Home, Away, Sleep) in which you want the sensor to participate. Consider placement tips using the stand or adhesive wall mount, then tap Next.To turn on your ecobee thermostat, press the power button located at the top right corner of the unit. Once the display lights up, use the up and down arrows to select your desired temperature. Finally, press the power button again to activate your settings. Your ecobee thermostat is now ready for use.This exchange-traded fund is positioned to give investors exposure to companies taking meaningful steps toward reducing greenhouse gas emissions -- will it work and will it make yo...Before you begin. Make sure your iOS device is updated to the latest versions of iOS and the ecobee app. Confirm that your ecobee thermostat and your iOS device are both connected to the same Wi-Fi network. Ensure the Wi-Fi signal strength on your ecobee thermostat is above 75% via Main Menu > General > About > Wi-Fi > Signal Strength.STEPS TO FOLLOW: STEP 1 – Find the Ecobee reset button present on the thermostat. STEP 2 – Keep pressing that button for 5 – 10 seconds. STEP 3 – Release the button and you will have your thermostat reset. It could be a case that you are buying a second-hand thermostat and the previous owner has set his own access code.Configuring Reminders & Alerts. On the thermostat. Go to Main Menu > General > Reminders and Alerts, then Preferences. On the app. Tap on Home > Tap on the Thermostat card > Tap on the Menu > Reminders and Alerts then Alert Preferences or Reminder Preferences as needed.Page 6: Connecting Your Smart Thermostat To The Internet MAC addresses. If so, refer to the section About You can manage your ecobee system using the color your Smart Thermostat on page 6 of this manual to find touch screen on the Smart Thermostat or from your the MAC address for your Smart Thermostat. Page 7: Setting Up Your Smart …Watch this video to see how replacing your existing thermostat with a programmable model can save energy and lower your heating and cooling bills. Expert Advice On Improving Your H...To re-pair the sensor: Take the battery out and then place it back in with the ‘+’ facing down. After two minutes, take the battery out and insert it with the ‘+’ facing up. After a few seconds, a message prompting you to pair the sensor should appear on your thermostat. Follow the steps to reconnect your sensor.To reboot your Ecobee 3 thermostat, first make sure it is powered off. Then, press and hold the reset button on the back of the thermostat for 10 seconds. After 10 seconds, release the reset button and the thermostat will start to reboot. Wait a few minutes for the reboot to complete and your Ecobee 3 thermostat will be ready to use again.Page 6: Connecting Your Smart Thermostat To The Internet MAC addresses. If so, refer to the section About You can manage your ecobee system using the color your Smart Thermostat on page 6 of this manual to find touch screen on the Smart Thermostat or from your the MAC address for your Smart Thermostat. Page 7: Setting Up Your Smart ThermostatTo change the time on your ecobee thermostat, first press the main menu button. From the menu, select “Settings” and then choose “Preferences”, which will allow you to adjust the time. Once you have made the necessary changes, press the “Back” button to save them. You may need to reset the time if you experience any issues with the ...In that case, reset the registration on your ecobee and re-register with the correct email. On the ecobee Thermostat. Go to Main Menu > General > Settings > Reset, then select Reset Registration; Refer to the registration article for instructions on linking the thermostat to the correct email. Step 3: Reset passwordThe easiest way to remove an email address from your thermostat. 1. Unregister the email address currently associated with your thermostat: Open the ecobee app and tap on your Thermostat. Select Device Settings from the Main Menu. * Tap Remove Device. On the confirmation screen, tap Remove.Unpair the sensor in question from your ecobee thermostat by going into MAIN MENU > SENSORS, selecting the sensor, then tapping the trash icon and following the prompts. Remove the back cover from the sensor and remove its battery. Power-cycle your ecobee thermostat by removing it from the wall and leaving it off for about two minutes.Hygrometers are used by many professionals to monitor levels of humidity in the air. So, do need one in your home? Advertisement Air has water vapor — or humidity — we are sensitiv... On the ecobee App. Tap the Thermostat > Menu > eco+ > Smart Home & Away, then tap Enable. Good to know: The Autopilot feature, available with an ecobee Smart Security subscription or an ecobee SmartCamera with voice control, enhances Smart Home & Away by identifying and responding to your comings and goings more quickly. Related articles. Time ... To turn off an ecobee thermostat, press the power button located on the top right side of the device. This will turn off the display and most of the functions of the ecobee. To completely shut down the thermostat, you will need to unplug it from the wall outlet. If you are using a battery-operated ecobee, you can remove the batteries to turn it ...Adjust the temperature on your ecobee smart thermostat. ecobee smart thermostats balance comfort and savings like magic by adjusting your temperature automatically—but you can also change it manually on the thermostat itself or in our intuitive app. Get to know your Smart Thermostat >.To transfer your Ecobee to a new owner, you will have to log in to the Ecobee app, thermostat, or web portal. Depending on which method you choose to transfer with, you will either have to remove the old user from the account, unregister the thermostat, or reset the registration process. While the Ecobee Thermostat is an …To disable ecobee Comfort Settings, open the ecobee app on your mobile device and select Settings. Then, tap the Comfort Settings button to access your Comfort Preferences. Once there, you can turn off the Smart Home/Away feature and adjust your temperature settings. Finally, press Save to apply your changes.Demonstrating how to operate the Ecobee Thermostat. This instructional video can help guide you to using your Ecobee thermostat.0:00 Introduction0:36 How to ...How to factory reset an Ecobee smart thermostat. Performing a factory reset on your Ecobee smart thermostat is a straightforward process. There are multiple …Want to learn how to reset a circuit breaker? It's easy to get your devices back up and running after a circuit breaker trips. Advertisement Most homes use circuit breakers that tu...Here you will see the temperature that your Smart Thermostat is heating or cooling to. You’ll also see other things that your Smart Thermostat is doing, like running the fan, setting temperature holds, and more. Pressing the information bubble brings up the Temperature selector, where you can manually adjust the temperature.Checking Thermostat's Calibration - Thermostat calibration is a term related to thermostat repair. Learn about thermostat calibration. Advertisement Here's how to check a thermosta...Use this option to program the maximum temperature change allowed so your comfort is not compromised. The number you enter is the difference from the set temperature of the system before the Quick Save feature is activated. Access Control: Configure your thermostat so certain features will require the user to enter a 4-digit access code. To ...Locked Luxpro PSP511Ca thermostats indicated by the presence of ‘Hold’ on the temperature screen may be unlocked by pressing and releasing the hold button, rotating the dial or cha... If you are leaving your ecobee thermostat for the next resident and you have followed the above directions to reset thermostat registration, there is no need to unpair the sensors. Unpairing sensors manually. If you are leaving sensors but taking your ecobee thermostat and/or SmartCamera, the sensors will need to be unpaired manually. The easiest way to remove an email address from your thermostat. 1. Unregister the email address currently associated with your thermostat: Open the ecobee app and tap on your Thermostat. Select Device Settings from the Main Menu. * Tap Remove Device. On the confirmation screen, tap Remove. Once the thermostat has booted up, open the Quick Change menu (cog icon) and check the Wi-Fi connection icon. If it isn’t connected yet, try closing the menu, waiting a few more minutes, and then opening again. If it still isn’t working, you can get further technical support by calling the Ecobee support hotline at 1-877-932-6233.To begin, go to Ecobee's website on any computer and click "Login" at the top. Unfortunately, the only way to view your Ecobee's usage history and reports is through the web interface. Enter in your username and password, and then click "Sign In". Click on "Home IQ". If you see the below screen, it means that your Ecobee hasn't been in use for ...If eco+ is disabled for the day, the Adjust the Temperature for Humidity feature will not be activated until midnight. Enable Adjust for humidity. To use Adjust for Humidity, you can enable it directly through the ecobee app. On the ecobee app. Tap the thermostat > Menu > eco+ > Adjust temperature for humidity, then enable using the toggle switch.To begin, go to Ecobee's website on any computer and click "Login" at the top. Unfortunately, the only way to view your Ecobee's usage history and reports is through the web interface. Enter in your username and password, and then click "Sign In". Click on "Home IQ". If you see the below screen, it means that your Ecobee hasn't been in use for ...In that case, reset the registration on your ecobee and re-register with the correct email. On the ecobee Thermostat. Go to Main Menu > General > Settings > Reset, then select Reset Registration; Refer to the registration article for instructions on linking the thermostat to the correct email. Step 3: Reset passwordYou receive Service Reminders if your ecobee thermostat has been set to allow periodic reminders . While the ecobee thermostat does not know the actual state of your HVAC equipment, the Reminder feature is a convenient, configurable way to notify you when it's time for service. When your ecobee thermostat generates a Reminder, the following ...To reset your Ecobee thermostat without an access code follow these steps. Locate the hardware reset button on the top left of your thermostat. Pressing and holding it for 5 seconds should reset your thermostat. Otherwise, if you want to reset your thermostat and make some changes to settings and preferences, you can do it right on …27 Jul 2019 ... Seems that Ecobee's cloud service is having issues… even on my phone, I get a message from Ecobee that they are having issues. fxcoolby ...You receive Service Reminders if your ecobee thermostat has been set to allow periodic reminders . While the ecobee thermostat does not know the actual state of your HVAC equipment, the Reminder feature is a convenient, configurable way to notify you when it's time for service. When your ecobee thermostat generates a Reminder, the following ...Ecobee Smart Thermostat Setup. Here is a step-by-step guide for setting up your Ecobee smart thermostat following a reset: Step 1: After resetting your device, click let’s get started. Step 2: Select the I’m an Ecobee Pro option. Step 3: Select Only Rc is connected and click next.Here’s how to find your ecobee smart thermostat registration code: Download the ecobee app on your phone. Complete the initial setup process. Unlock your ecobee smart thermostat. Navigate to the main menu. Select “Registration” from the options. Complete WiFi configuration if necessary. Enter your registration code before it …13 Mar 2020 ... We'll walk you through the advanced settings on your Ecobee so you can be an Ecobee Pro Pro. For questions about the Ecobee check out our ...Close the ecobee app and restart. iOS: depending on your iPhone model, either swipe up from the bottom or double-click the Home button, then swipe right or left to find the ecobee app, then swipe up to close it. Android: long-press the ecobee app icon on the home screen and select Force Stop. 2. Power-cycle the Smart Doorbell Camera (wired) by ...To reset your Ecobee, first log into your account at www.ecobee.com. Select the Settings widget and click on “Reset Schedule and Preferences”. Then go to My Account and click on “Unregister Thermostat” and confirm. This clears all of your private data from the device and unpairs it from your account.Wait for it to cool down, and set the temperature lower. If this is a consistent problem, it indicates there is a deeper problem with your furnace, and will need to be serviced by an HVAC technician. 4. Check Furnace Fuse. There is a small fuse on your furnace to protect the electronics from surges.Dec 18, 2021 · ecobee SmartCamera. – Hold the Mute and Microphone Buttons, then press the Microphone Button on the settings you want to reset to. ecobee Smart Thermostat (ecobee 5) – You can pull the ecobee off the wall. – You can code in a special switch for rebooting. – Turn the circuit breaker to the furnace on and off. Prioritize safety when working with breakers, and stand to the side instead of directly in front of the box. Flip the switch from off to on to reset the circuit breaker. For added safety, you could switch the main electrical power off while you are resetting the circuit breaker. If your breakers are regularly tripping, this is a warning sign ...Jun 6, 2022 · To transfer your Ecobee to a new owner, you will have to log in to the Ecobee app, thermostat, or web portal. Depending on which method you choose to transfer with, you will either have to remove the old user from the account, unregister the thermostat, or reset the registration process. While the Ecobee Thermostat is an incredible device for ... Things You Should Know. Locate and hold the reset button for about 5 seconds, or power your thermostat off for 30 seconds before turning it back on. Change dead batteries in your thermostat, or flip the orientation of the batteries for about 5 seconds while the thermostat is turned off. Flip your circuit breaker and leave it off for …Setting a Schedule. On the ecobee App. Tap the Thermostat > Menu > then, Schedule. Once you locate the schedule menu, tap on any of the days listed at the top to view your schedule for that specific day. If you wish to change the start time of a particular Activity, simply tap on the Activity (Home, Away, or Sleep) and adjust the time. Select “Installation Settings”. This will open the page where you can see the advanced settings that can only be changed on the thermostat itself. Not in the app or web app. Select “Thresholds”. Select “Auto Heat/Cool”. The Ecobee will display two options: Enable and Disable. Preferences are general settings that vary between equipment operation and appearance settings. On the thermostat. Go to Main Menu > General > Preferences. From here you can edit the following thermostat settings: Temperature Display: You can choose to display temperature values in Fahrenheit or Celsius. To configure this: Tap Temperature Display. COLUMBIA THERMOSTAT FUND INSTITUTIONAL 3 CLASS- Performance charts including intraday, historical charts and prices and keydata. Indices Commodities Currencies StocksHow To Factory Reset Ecobee Smart Thermostat Premium - YouTube. 9,080 views. 55. Favorite Smart Home Devices: …

Start by tapping on the menu button in the bottom-left corner of the screen on the Ecobee thermostat. Scroll down and tap on "Settings". Select "Access Control". Tap on "Enable Security Code". Enter in a four-digit passcode that you want to use with the thermostat in order to unlock it. Once you enter that in, tap "Save" in the bottom-right .... Idaho trailer sales buhl idaho

Replacing your air filter. Turn Off the System. Find your circuit breaker for the Furnace/Air Handler and turn it OFF. Remove the Old Filter. Open the filter panel and remove the old filter. These panels are typically located in or around the furnace/air handler. Insert the New Filter. Check the new filter for an arrow indicating the airflow ...Go to your thermostat. On the device’s screen tap the Hamburger menu at the bottom left corner. A menu will appear scroll down and select Settings. On the Settings menu tap on Access Control. Then Click on Enable Security Code. Enter in a four-digit passcode that you want to use with the thermostat in order to unlock it.Put the thermostat back on the base plate and wait for it to fully boot up. On the thermostat. Go to the Main Menu > General > Settings > Installation Settings > Equipment, then Reconfigure Equipment. Follow through the menu options and verify the wiring matches the physical wiring behind the thermostat. The thermostat will then ask you a few ... Configuring Reminders & Alerts. On the thermostat. Go to Main Menu > General > Reminders and Alerts, then Preferences. On the app. Tap on Home > Tap on the Thermostat card > Tap on the Menu > Reminders and Alerts then Alert Preferences or Reminder Preferences as needed. To disable ecobee Comfort Settings, open the ecobee app on your mobile device and select Settings. Then, tap the Comfort Settings button to access your Comfort Preferences. Once there, you can turn off the Smart Home/Away feature and adjust your temperature settings. Finally, press Save to apply your changes.Here you will see the temperature that your Smart Thermostat is heating or cooling to. You’ll also see other things that your Smart Thermostat is doing, like running the fan, setting temperature holds, and more. Pressing the information bubble brings up the Temperature selector, where you can manually adjust the temperature.First, make sure the thermostat is installed correctly and powered up. Next, find the calibration setting and adjust the temperature up or down by a few degrees. Finally, press the “Calibrate” button to save the new setting and complete the calibration process. Once calibration is complete, the thermostat should be functioning properly.First, locate the Menu button on your thermostat and press it. Then, select Settings from the options displayed on the screen. Next, you will need to scroll down …To disable ecobee Comfort Settings, open the ecobee app on your mobile device and select Settings. Then, tap the Comfort Settings button to access your Comfort Preferences. Once there, you can turn off the Smart Home/Away feature and adjust your temperature settings. Finally, press Save to apply your changes.The first step is to check the wiring of the thermostat. Make sure all wires are securely connected and that they match the wiring diagram for the ecobee thermostat. If any of the wires are loose or incorrect, the thermostat will not be able to communicate with the HVAC system. Next, check the HVAC system itself.Demonstrating how to operate the Ecobee Thermostat. This instructional video can help guide you to using your Ecobee thermostat.0:00 Introduction0:36 How to ...Your ecobee thermostat's schedule is made up of Activities and Comfort Settings. Activities determine the time and length of a Comfort Setting, and the Comfort Setting determines the temperature setpoints and fan behaviour your ecobee will follow during the activity. The ecobee comes with three default Comfort Settings Home, Away and Sleep.25 Jan 2021 ... All ecobee thermostats include threshold settings that let you customize how your thermostat uses your HVAC equipment. In general, we recommend ...Here are the steps to follow in order to reset your Ecobee thermostat: From the Home screen, press Menu. Then select Settings. Go to Reset. Choose Reset All Settings then confirm your selection by pressing Yes. Then the device will be reset to factory settings. Method 8: Call Your HVAC Repair Worker.If eco+ is disabled for the day, the Adjust the Temperature for Humidity feature will not be activated until midnight. Enable Adjust for humidity. To use Adjust for Humidity, you can enable it directly through the ecobee app. On the ecobee app. Tap the thermostat > Menu > eco+ > Adjust temperature for humidity, then enable using the toggle switch.17 Jan 2024 ... ... Ecobee thermostat to reboot frequently as the cooling system is called upon. Why Does My ecobee Say “Calibrating?” 4.7K views · 3 months agoIn that case, reset the registration on your ecobee and re-register with the correct email. On the ecobee Thermostat. Go to Main Menu > General > Settings > Reset, then select Reset Registration; Refer to the registration article for instructions on linking the thermostat to the correct email. Step 3: Reset passwordStep 4: Pair the thermostat with the HomeKit app. If you don't have other HomeKit devices in the Home app, reset the Home. On the Home app. Tap the arrow in the top left corner > Select Remove Home to reset it > Tap Get started, then tap Add Accessory on the newly created home. When you click Add Accessory, a list of HomeKit-enabled devices ...On the thermostat, Ecobee app, or web portal, go to Main Menu > Sensors to check the connection status. If it says N/A and isn’t displaying a temperature, the connection has been lost. This could be due to any of the following: The sensor battery needs to be replaced. The sensor is out of range from the thermostat.Before you begin. Make sure your iOS device is updated to the latest versions of iOS and the ecobee app. Confirm that your ecobee thermostat and your iOS device are both connected to the same Wi-Fi network. Ensure the Wi-Fi signal strength on your ecobee thermostat is above 75% via Main Menu > General > About > Wi-Fi > Signal Strength..

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